About Us

ChoiceCom was established in 1995 to provide choices for small business owners throughout the Kingston and Belleville areas.

Our services are designed around the small business, 5 to 200 employees. We focus on providing solutions around communication. Recognizing that reliability and connectivity is the key to profitability for any small business. We look for solutions and maintenance to prevent a loss in time and efficiency.

The current Managing Director and owner, Ian Pollard, has been fixing things from a young age beginning with dismantling and rebuilding bicycles for his friends. Ian started his career in England, repairing all manner of electronic equipment, which was cutting edge technology at the time. Electronic typewriters, Dictaphones, calculators to large industrial printing equipment. Ian emigrated to Canada in 2005 and worked as a service technician for ChoiceCom for the next 5 years. Taking on the role of Managing Director in 2010, and now owner. Ian has expanded the company in the areas of Managed Print, hybrid IT, mailroom solutions. Further developing our telecommunications offering as it develops for VoIP and the integration with Microsoft O365 and the many different apps. Network cabling and backbone infrastructure to support the expanding array of connections and security around those connections..

We have established long time vendor partnerships which enhance our training, knowledge, and familiarity with product lines for more efficient problem solving and escalation if needed. Our more predominate partnerships are with Lenovo, NEC, Toshiba, Lexmark, Francotyp Postalia (FP), Veeam, SonicWall, Microsoft, Eaton, Ergotron, Leviton. We have a remote management tool to support the IT function within our customer environments for monitoring, patching, and antivirus. As cyber security is critical, this is an area we develop and enhance regularly including backup solutions as the cyber threats never stops.

The team at ChoiceCom is made up of men and women who have a passion for providing excellent customer service. Staff are selected on our core values, honesty and trust, hard work, respect, helping each other grow, customer focused and enjoy solving problems.

Mission Statement

It is our mission to exceed our customers’ expectations for both quality and service. We aim to be the best at what we do; this challenges us to continuously improve our equipment, processes, and our relationship with the customer.